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Chapter 8. cisco unified contact center express What is cisco unified contact center express (uccx)? Cisco unified contact center express design guide, release 10.5(1
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UCCX script logic using day of the week/time of day - Cisco Community
Lecture 2: Cisco UCCX Terminology - YouTube
Solution Design Guide for Cisco Packaged Contact Center Enterprise
Cisco Call Flow Diagram
Cisco Unified Communications Manager Features and Services Guide
Cisco UCCX Integration Overview